Guides

Can I Tip My Delivery Driver After Ordering?

By Dashdrop Team · 25 May 2025 · 2 min read

Customer smiling, ready to rate and tip their Dashdrop rider

Yes, you can — and your rider will appreciate it. Here's how the in-app tipping feature works on Dashdrop, and why it matters more than you might think.

Many customers want to thank a rider who delivered quickly, handled their order carefully, or navigated difficult traffic to reach them — but aren't sure whether they can add a tip after the fact. The answer is yes, and it takes about ten seconds.

Once your order is marked as delivered, you will see a rating screen in the Dashdrop app. Below the star rating, there is a tip option with preset amounts (KSh 50, KSh 100, KSh 200) and a custom entry field. You have up to 48 hours after delivery to add or change a tip. After that window closes, the option is no longer available for that order.

100% of the tip goes to your rider — sent directly via M-Pesa. Dashdrop does not take a cut. The amount is added to the rider's next payout, which happens every 48 hours. If you tip within the first hour after delivery, there is a good chance your rider will see it before their next shift.

Tipping is never expected, but it is always noticed. Riders on Dashdrop earn a base per-delivery rate plus distance bonuses. A tip on a long or complicated delivery can meaningfully add to a rider's day — and it is one of the most direct ways to say thank you for a job well done.

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